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POISON CONTROL  1-800-222-1222.


Things that are considered an emergency include:


  • a serious accident or injury

  • poisoning

  • bleeding that cannot be stopped

  • unconsciousness,

  • severe breathing difficulties

  • convulsions,

  • sharp abdominal pain lasting more than 2 hours

  • black or bloody bowel movements

  • severe diarrhea in an infant

  • fever of 100.4ºF or higher taken rectally in an infant under three months of age.


If your child has overdosed on a medication, ingested or been exposed to a caustic substance or chemical, and you are unsure if you should go to the ER, please call poison control.



For routine questions on the care of your child, including fever, ear pain, and  etc.




If you have an urgent need to speak to a provider, call our main number 512-894-3737 and you will be directed how to leave a message for the after hours provider. 


When leaving a message please leave the following information:  Your child's name, your name, phone number, and basic concerns


Please note that AFTER HOURS CALLS may be subject to an after hours fee.


See suggestions for after hours calls below.

Suggestions for AFTER HOURS calls


Some suggestions to help determine when to use our urgent phone service


  • Please call during regular office hours to make appointments and ask routine questions (e.g. feeding questions, diaper rash creams). The doctors on call cannot make appointments for the following day.


  • If you feel uncomfortable managing your child's illness through the night, we expect to hear from you.


  • Please take your child's temperature before calling for advise. If your child is under 3 months of age, please take the temperature rectally.


  • If possible, try not to leave your phone after paging the doctor.


  • Please deactivate anonymous call blocking if you are awaiting a doctor call after hours.


  • Although we do not routinely call out antibiotics over the phone, please have a pharmacy phone number ready should we need to call in other types of medications. Be sure the pharmacy is open at the hour that you are calling.

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